Cisco Channel Customer Satisfaction Excellence Achieved

January 2010

Cisco Systems is pleased to recognize and congratulate Synergy Information Solutions (USA) for achieving Cisco Channel Customer Satisfaction Excellence.


Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program. Synergy Information Solutions (USA) will be recognized for Customer Satisfaction Excellence in the Cisco Partner Locator (www.cisco.com/go/partnerlocator) with a special star indicator representing the achievement.


Channel Customer Satisfaction Excellence assessment is based upon the customer satisfaction results captured through surveys.
Customer Satisfaction Excellence is a core value we Cisco and Synergy share and a key driver of our current and future success.

 
Synergy - Joins Webex Authorized Reseller Program

December 16th 2009

Synergy becomes an Authorized Webex Reseller.

Find, Connect, and Collaborate with Colleagues Quickly and Easily

Use WebEx Connect for instant messaging, audio conferencing, integrated WebEx meetings, videoconferencing, and more. See your daily meeting schedule, stay up to date with the latest information about your meetings, and browse enhanced contact fields to put physical addresses, phone numbers, email addresses, and other information at your fingertips.

Keep your communication options open by using the application that works best for you. Meet using Instant Messenger, VoIP, a video chat session, or an audio conference for multiple participants. Take advantage of WebEx Connect integration with WebEx Meeting Center to work together with employees, customers, prospects, and partners anywhere in the world, and make faster, more informed decisions.

Enhance Productivity Using Streamlined, Multifaceted Communication from a Single User Interface

Take advantage of your investments in Cisco Unified Communications by adding telephony capabilities to WebEx Connect. Place, receive, and manage phone calls through your computer or Cisco IP phone. Enhance online collaboration using the integrated Cisco softphone to respond to customers more quickly, from wherever you are. Find people and resources instantly with real-time presence notification, and bring key players together fast to shorten sales and approval cycles.

Realize Significant Cost Savings Using a Secure, Hosted, and Scalable Collaboration Solution

Limit the costs of business travel and telephone charges. Implement a powerful and integrated collaboration and SaaS-based IP telephony solution without additional infrastructure, maintenance, or upgrade costs. Consolidate your communication and collaboration activities into a single user interface. There's no up-front investment, no hardware to buy, and no equipment to manage. Just a predictable monthly subscription.

Open Your Organization to Greater Accessibility

Bring enhanced instant messaging, online collaboration, and presence notification to users without additional hardware and maintenance resources. Offer employees the opportunity to work from anywhere, without missing a meeting, IM, email, or even a phone call. Count on the flexibility of WebEx Connect to increase productivity and attract and retain top talent.

 
Synergy - Becomes an Authorized Prometric Testing Center

December 1st 2009.

Synergy - Becomes an Authorized Prometric Testing Center.

Prometric owns and operates the worlds’ largest network of testing centers and takes great pride in providing candidates with a testing environment that gives them the best possible chance of succeeding in their testing experience.

Authorized Prometric Testing Centers (APTCs) are dedicated to the delivery of certification tests for professionals in information technology.  This includes test delivery services for our 100 partners such as Microsoft, Novell, Sun, Hewlett Packard, IBM, Apple, CompTIA, Oracle and Citrix amongst others.

 
Synergy becomes a Cisco Gold Partner

Effective 27 October 2009

 

Congratulations to Synergy Information Solutions for meeting all criteria to become a Cisco Gold Certified Partner in USA.

Synergy Information Solutions has met the personnel, support, and specialization  requirements for achieving Cisco Gold Certification

 
Synergy Designed High Speed Gaming Floors - Secure, Reliable, Operational Ease

Synergy Designed High Speed Gaming Floors - Secure, Reliable, Operational Ease

Using State-of-the-Art Cisco platforms, Synergy designs high-speed gaming floors that are scalable and secure – providing gaming properties with both compliance and peace of mind.  Server based gaming is an industry “game changer.” The IP gaming floor is transformational and filled with benefits for both players and operators.  Synergy is experienced in implementing Nexus, VSS and Secure ASA technologies that correspond with industry best practices and Cisco Connected Gaming solutions. As a clear market leader in network design and architecture, Synergy stands ready to partner with gaming properties to enable them to transform the player experience with rich media and dynamic content in a secure, reliable fashion. Synergy’s executive leadership team comprises a talented team of individuals who have worked as engineers and directors for gaming enterprises. This has lead to their deep understanding of compliance challenges, extremely high uptime requirements, and security needs that most gaming properties demand from their information infrastructure solutions.

 
Synergy Information Solutions Lays Groundwork For World-Class Gaming Upgrade At Morongo Casino Resort & Spa

Palm Desert, CA (October 21, 2009) - Patrons of Southern California’s Morongo Casino Resort & Spa will be some of the first in the world to experience high-speed Ethernet gaming, thanks largely to Synergy Information Solutions, which is serving as network consultant and architect for the Morongo project.  The forward-looking technology is designed to provide casino a faster, more interactive, and a more customized gaming experience.  It enables slot machines to communicate faster with the Morongo Winners Club system, which gives customers more information about activities and events throughout the casino.  It also lays down the required infrastructure for server-based gaming which many in the gaming industry view as a “game changer.”

As the network specialist for the Morongo project, Synergy is working closely with Bally Technologies, a global leader in slots, video machines, and casino-management systems.  Synergy is designing and implementing the extensive Cisco Systems network infrastructure that allows the casino to support Bally’s advanced gaming software.

“The scale and innovation of this project make it one of the first of its kind,” said Georg Washington, CEO of Synergy Information Solutions. “Using State-of-the-Art Cisco platforms, we have designed a high-speed gaming floor that is scalable and secure – providing Morongo with both compliance and peace of mind.”

“There are very few casinos in the world that have this type of technology, and now we are one of them,” said Marlon Ortiz, IT Director for Morongo Casino Resort & Spa.  “This is definitely going to keep us on the leading edge.”

The high-speed gaming upgrade is not the first time Synergy Information Solutions has worked with Morongo, and Ortiz is confident that it will not be the last.

“We reached out to Synergy last year for expertise on our network, and we were very impressed with the level of knowledge that they were providing to us,” said Ortiz.

About Morongo Casino Resort & Spa

Morongo is the premier gaming resort in California.  Located in Cabazon, California, in the scenic Coachella Valley, Morongo is a prime getaway for residents of Orange County, Ontario, Palm Springs, Palm Desert and Los Angeles.  Earning the prestigious AAA Four Diamond Award for five consecutive years, Morongo offers 310 well-appointed rooms and suites, a 150,000 sq. ft. casino floor, nine restaurants and lounges and continuous world-class entertainment offerings.  One of the largest tribal gaming facilities in the country, Morongo Casino Resort & Spa is owned and operated by the Morongo Band of Mission Indians.  For more information please visit:  www.morongocasinoresort.com.

About Synergy Information Solutions

Synergy Information Solutions is a network design and engineering specialist based in Palm Desert, CA. Established in 2004, Synergy works closely with clients to develop, implement, and support specific solutions to diverse network, communication, and information infrastructure needs.  As a Cisco Silver Partner and Microsoft Gold Partner proficient in over 30 specialized systems, Synergy tailors its expertise to address individual client objectives.

Synergy’s executive leadership team comprises a talented team of individuals who have worked as engineers and directors for gaming enterprises. This has lead to their deep understanding of compliance challenges, extremely high uptime requirements, and security needs that most gaming properties demand from their information infrastructure solutions.  For more information, please visit: www.synergyis.us .

 # # #

Media contact for Morongo: Kurt Ouchida, 702.300.5756, This e-mail address is being protected from spambots. You need JavaScript enabled to view it Gabriela Raguay, 702.862.4242, This e-mail address is being protected from spambots. You need JavaScript enabled to view it   

Media Contact for Synergy Information Solutions: Amy Washington,    760.601.5244  760.601.5244    760.601.5244  760.601.5244      760.601.5244  760.601.5244    760.601.5244  760.601.5244 , This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Press
http://www.500nations.com/news/California/20091030.asp
http://www.indiancountrytoday.com/archive/68890672.html
http://www.insidesocal.com/the_bizz/2009/11/casino-contracts-with-palm-des.html

 
Synergy Sponsors Eisenhower Medical Center H.O.P.E Tournament

Saturday 19th of September 2009

Synergy information solutions sponsors 15th Annual Eisenhower Medical Center H.O.P.E Tournament.

http://www.emc.org/body.cfm?id=729&oTopID=&action=detail&category=5&subcategory=116&ref=832

 

 
Synergy Awarded Cisco Advanced Routing & Switching Specialization

Effective 28 August 2009

 

Congratulations to Synergy Information Solutions for meeting all criteria to achieve Advanced Routing & Switching.

 

Synergy Information Solutions has met the resource requirements for Advanced Routing & Switching. Synergy IS has demonstrated that it is qualified to support customers with Advanced Routing & Switching in USA.

 
Synergy Joins Global Pearson VUE Testing Network

United States, California, Palm Desert, – Aug 25th 2009 – Synergy Information Solutions today announced that it has signed an agreement with Pearson VUE, the electronic certification and licensure testing business of Pearson, to provide Information Technology certification test delivery using the Pearson VUE® Testing System. The Pearson VUE advanced computer-based testing system administers exams for leading IT certification programs such as Cisco®, CompTIA®, Citrix®, Novell® and others through a global network of quality test centers.  

“We’re very excited about our new partnership with Pearson VUE,” said Georg Washington CEO. “The Pearson VUE Testing System is the most powerful available. We’re pleased to partner with a company whose breakthrough technology and passion for service will allow us to provide even greater service for our customers.” 

Among the technological advances of the Pearson VUE system is the ability of test candidates to register and reschedule their tests at the test center, on the Pearson VUE website or through a Pearson VUE call center, all in real time via the Internet. “The Pearson VUE Testing System gives us unparalleled control and flexibility over our ability to manage our business our way,” added Georg Washington. “With so many options, we will be able to experiment with testing hours and number of testing stations. We can easily offer same-day testing, or bring testing to our customers’ locations. Everyone benefits.”

 The growing list of IT certification tests accessible through the Pearson VUE system are delivered directly from the test sponsors. Test results are quickly transmitted back, ensuring the candidate’s certification status is promptly updated. 

Randy Trask, Pearson VUE Vice President Market Development, said, “We are proud to welcome Synergy to the rapidly growing global network of Pearson VUE Authorized Test Centers, providing candidates with an opportunity to participate in a positive, rewarding test experience.”  

Pearson VUE (www.pearsonvue.com) is the global leader in electronic testing for regulatory and certification boards, providing a full suite of services from test development to test delivery to data management. Pearson VUE offers exams through the world’s largest network of test centers in 162 countries, providing testing services for information technology, academic, government and professional clients. Pearson VUE acquired the former Promissor in 2006, thereby extending its leadership in the certification market. The company’s innovative technology offers the highest levels of security and program control, while its commitment to service provides clients and individual test takers with an unmatched testing experience.  

Pearson VUE is a business of Pearson (NYSE: PSO; LSE: PSON), the international media company, whose businesses include the Financial Times Group, Pearson Education and the Penguin Group.

 
Synergy Achieves Cisco Advanced Data Center Networking Infrastructure Specialization

The Advanced Data Center Networking Infrastructure Specialization recognizes partners for their knowledge and expertise in selling, designing, installing, and supporting a comprehensive Data Center solution, including both infrastructure and applications.

The Advanced Data Center Networking Infrastructure Specialization is designed to help partners meet a wide range of customer needs—from small and medium-sized businesses (SMBs) all the way up to enterprise-scale organizations. It focuses on data center networking market opportunities that require advanced product knowledge and the ability to deploy solutions over multiple sites and geographies. Achieving this specialization can boost your company's credibility with customers by enhancing your ability to deliver an advanced data center networking solution using IP as the transport technology that spans the distance from the customer premises to the network core.

The Advanced Data Center Networking Infrastructure Specialization includes the following products:

  • Cisco Nexus 7000 Series Switching Chassis with a 15+Tb lossless fabric
  • Cisco NX-OS multiprocessor/multithreaded OS, which allows feature-rich implementation without performance degradation
  • Cisco NX-NM Network Management Module
  • Cisco TrustSec, delivering per-packet encryption at wire speed
  • Cisco Catalyst 3100 Series Blade Switches
  • Cisco Catalyst 4900M Series Access Layer Switches (top-of-rack switches)
  • Cisco Catalyst 6500 Series 16-Port 10 Gigabit Ethernet Line Card
  • Cisco Firewall Services Module (FWSM)
  • Cisco Intrusion Detection System Services Module 2 (IDSM-2)
  • Cisco Network Analysis Module (NAM)
  • Applications Control Engine (ACE) Appliance
  • ACE Service Module (ASM)
  • Global Site Selector (GSS)
  • Applications Networking Manager (ANM)
  • Content Switching Module (CSM)
  • Content Services Switch (CSS)
 
Synergy Sells and Installs the new Nexus 7000 Switch

 Synergy Sell's first Nexus 7000 in Coachella Valley

May 8th 2009

As Cisco's flagship switching platform, the Cisco Nexus 7000 Series is a modular switching system designed to deliver 10 Gigabit Ethernet and unified fabric in the data center. This new platform delivers exceptional scalability, continuous operation, and transport flexibility. It is primarily designed for the core and aggregation layers of the data center but may also make sense in certain access layer implementations.

The Cisco Nexus 7000 Platform is powered by Cisco NX-OS, a state-of-the-art operating system, and was specifically designed with the unique features and capabilities needed in the most mission-critical place in the network, the data center.

  

The Cisco Nexus 7000 10-Slot Switch delivers:

Infrastructure scalability for investment protection:

  • Designed for future scalability to switching capacity of more than 15 terabits per second
  • Modular, flexible, scalable OS based on Linux
  • Efficient power and cooling design
  • Virtualization for efficient resource utilization


 

Operational continuity:

  • Lossless, nondisruptive upgrades for zero service downtime
  • Graceful system operations to minimize the effect of upgrades and other maintenance
  • Comprehensive, open Extensible Markup Language (XML) API for flexible management options


 

Transport flexibility:

  • Support for new technologies without total upgrades
  • Virtualized control plane and data plane forwarding for optimized performance
  • Support for emerging 40 Gbps and 100 Gbps Ethernet standards
 
Synergy Achieves Cisco Advanced Wireless LAN Certifcation

Synergy Information Solutions has met the resource requirements for Advanced Wireless LAN. Synergy has demonstrated that it is qualified to support customers with Advanced Wireless LAN.

 

 
Synergy Achieves Cisco Advanced Security Specialization
Synergy Information Solutions has met the resource requirements for a Advanced Security
Read more...
 
Synergy Achieves Mobility and Information worker competency
Synergy Achieves Microsoft Partner Program Mobility and Information Worker and Storage Solution Competency.
Read more...
 
Synergy Achieves Cisco Silver Certification
Synergy Information Solutions has met all criteria to become a Cisco Silver Certified Partner in USA
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Synergy Microsoft Gold Partner - Cisco Silver Partner

Synergy becomes Cisco Advanced Unified Communication Specialists and Microsoft Gold Partner.

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Synergy Achieves Microsoft Partner Advanced Infrastructure & Security Solutions Competencies
Synergy Achieves Microsoft Partner Program Advanced Infrastructure & Security Solutions Competency
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Synergy Sponsors the Mountain Motor Sprint Series

Synergy Sponsors Mt Buller Sprint , lake mountain sprint and thredbo sprint.

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